Forms that Work: Designing Web Forms for Usability
- ISBN13: 9781558607101
- Condition: NEW
- Notes: Brand New from Publisher. No Remainder Mark.
Product Description
Forms are everywhere on the web – for registration and communicating, for commerce and government. Good forms make for happier customers, better data, and reduced support costs. Bad forms fill your organization’s databases with inaccuracies and duplicates and can cause loss of potential consumers.
Designing good forms is trickier than people think. Jarrett and Gaffney come to the rescue with Designing Forms that Work, clearly explaining exactly how to design great forms for the web. Liberally illustrated with full-color examples, it guides readers on how to define requirements, how to write questions that users will understand and want to answer, and how to deal with instructions, progress indicators and errors.
*Provides proven and practical advice that will help you avoid pitfalls, and produce forms that are aesthetically pleasing, efficient and cost-effective.
*Features invaluable design methods, tips, and tricks to help ensure accurate data and satisfied customers.
*Includes dozens of examples — from nitty-gritty details (label alignment, mandatory fields) to visual designs (creating good grids, use of color).
*Foreword by Steve Krug, author of the best selling Don’t Make Me Think!

I was looking a book that teaches how to write up html or other methods of designing a form. This book just show how a form should look like. what a waste of money?
Rating: 2 / 5
This is an excellent resource for all aspects of form design. Not only does it cover all the key aspects, it thoroughly explains the reasons for each of the recommendations. The recommendations also detail the more subtle aspects of form design, something that I haven’t found in any other book.
A must have for anyone who designs forms.
Their advice is excellent, well researched, and based on extensive experience. It has certainly made it much easier to design usable forms, and justifying your designs.
Thank you.
Rating: 5 / 5
Jarrett and Gaffney have written a very practical book for people who design forms. They’ve limited their examples to Web forms, but the principles they are espousing apply as well to forms on other systems, and to paper forms up to and including the tax forms we all know and love, whatever country we call home.
The authors take us from considerations of the relationship between the form and its filler to “the truth” about planning a form for success in a number of different languages. Sometimes it’s too early to ask the user to give you a credit card number. And some languages will require you to lay out the form in a different order, so leaving extra room for longer field titles might not be enough.
This book is staying on my “consult” shelf next to my desk. I expect to look at it often.
Rating: 5 / 5
Your web site probably includes forms, and you want those forms to be easy for people to fill out so that you get reliable, accurate information. You need this book.
Caroline Jarrett and Gerry Gaffney give you excellent, practical advice on how to plan and develop forms that work. Their model of “relationship, conversation, appearance” helps you understand not only how but also why following their guidelines will make your web forms successful. In less than 200 colorful, easy-to-read pages with a wide variety of examples, you’ll get all you need to design useful, usable forms. Get this book!
Rating: 5 / 5
I found Forms that Work fun and easy to read. It’s filled with illustrations and real-life examples which makes it easy to understand how to put the concepts into practice. What I love about this book is that it’s compact and succinct. The authors deliberately decided to keep the book under 200 pages which I think was a very wise decision.
There’s no doubt that after reading this book you will be able to design better forms. I highly recommend it.
Rating: 5 / 5